OVERVIEW

If for some reason, you are not completely delighted with your purchase, please contact me within three days of receiving your package to make an exchange or receive a refund.
refund or exchange request email please here EDLV.boutique@gmail.com

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Custom corrections or my designs that were altered per your request (lengthening or shortening, color changes, or other design alterations) are final sales and non-refundable or eligible for an exchange.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

SHIPPING RETURNS

NOTE THAT!!! You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

LATE OR MISSING REFUNDS

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact me EDLV.boutique@gmail.com

NOTE THAT!!! ONLY REGULAR PRICED ITEMS MAY BE REFUNDED. SALE ITEMS CANNOT BE EXCHANGES.

NEED HELP ?

CONTACT FOR QUESTIONS RELATED TO REFUNDS AND RETURNS

EDLV.boutique@gmail.com